e2bte Terms and Conditions
Please read these terms carefully before using this platform. By registering an account or using any service, you are agreeing to these terms and conditions.
Welcome to e2bte. These terms and conditions ("Agreement") apply to the use of the e2bte platform and all its associated services. When you use this website, create an account, make a deposit, or participate in any game, you agree to abide by these terms.
If you disagree with any part of these terms, please stop using the e2bte platform. For any questions, you may contact our support team.
Definitions and Interpretation
The meanings of the key terms used in this document are clarified below.
The following words are used in these terms with the meanings stated below:
- "Platform" or "Site" — refers to the e2bte website and all its associated services, applications, and content.
- "User" or "You" — any person who holds a registered account on the e2bte platform or uses its services.
- "Account" — a personal profile registered in a user's name.
- "Bonus" — additional balance or benefits provided as a promotional offer, withdrawable subject to meeting specific conditions.
- "Wagering Requirement" — the condition specifying the amount a user must wager in order to withdraw bonus funds.
- "Deposit" — real money added to a user's account.
- "Withdrawal" — the process of transferring real money from the account back to one's own payment method.
Eligibility and Account Registration
Certain basic eligibility criteria must be met to participate at e2bte.
2.1 Age Eligibility
e2bte is only for individuals aged 21 years or older. You must confirm your correct age at the time of registration. Any account found to be registered in the name of a minor will be closed immediately, and the associated balance may be forfeited.
2.2 One Person, One Account
Each user may operate only one account. If multiple accounts are found under the same person, it will be treated as bonus fraud and all accounts will be suspended.
2.3 Providing Accurate Information
At the time of registration, you must provide your real name, national identity card details, and an active mobile number. Withdrawal requests on accounts created with false information will not be processed.
2.4 Account Security
Keep your password and login details completely confidential. Sharing account access with anyone else is strictly prohibited. You are solely responsible for all activity on your account.
Deposit and Withdrawal Policy
All rules and timeframes related to payments are described in this section.
3.1 Accepted Payment Methods
e2bte currently supports the following mobile banking methods:
- bKash — Bangladesh's most widely used mobile financial service.
- Nagad — the postal department's digital financial service.
- Rocket — Dutch-Bangla Bank's mobile banking service.
- Upay — a fast and secure mobile payment service.
3.2 Minimum Amounts
| Transaction Type | Minimum Amount |
|---|---|
| Deposit (all methods) | ৳200 |
| Withdrawal (all methods) | ৳500 |
3.3 Withdrawal Timeframe
Successfully verified withdrawal requests are generally processed within 10 to 45 minutes. In special circumstances (such as when account verification is required), this time may be longer.
3.4 Withdrawal Conditions
- Identity verification must be completed before making a withdrawal.
- Winnings from bonuses require the wagering requirement to be met before withdrawal.
- It is recommended that withdrawals be made via the same payment method used for the deposit.
- In cases of suspicious activity, e2bte reserves the right to place a withdrawal on hold.
Bonus and Promotional Offers
Please read and understand these conditions before claiming any bonus.
4.1 Welcome Bonus
New members can receive a 100% bonus on their first deposit, up to ৳15,000. For example, a deposit of ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. Alternatively, a deposit of ৳32,000 earns a maximum bonus of ৳15,000, giving a total balance of ৳47,000.
4.2 Wagering Requirement
The wagering requirement for the welcome bonus is 25 times the bonus amount — calculated on the bonus amount only, not on the combined deposit and bonus. Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before winnings from the bonus become withdrawable.
4.3 General Bonus Terms
- Each bonus offer may be claimed only once and is non-transferable.
- Bonuses may only be used to play games on the e2bte platform.
- Multiple bonuses cannot be used at the same time unless explicitly permitted by the promotion's terms.
- Direct withdrawal from bonus balance is not possible; only winnings earned using the bonus are withdrawable.
- e2bte reserves the right to modify, suspend, or cancel any bonus promotion.
- Bonuses may be forfeited if fraud or a breach of rules is suspected.
VIP Program and Cashback
Regular players can enjoy special benefits through our rewards program.
e2bte's VIP program has three tiers, determined based on a player's activity:
| VIP Tier | Weekly Cashback | Special Benefits |
|---|---|---|
| Bronze | Up to 0.3% | Basic rewards benefits |
| Silver | Up to 0.5% | Priority support |
| Gold | Up to 0.8% | Exclusive offers and faster service |
5.1 VIP Tier Terms
- VIP tier is determined based on a player's consistent activity and contribution to the platform — specific turnover thresholds do not apply.
- Weekly cashback is calculated based on each week's activity and credited within a set timeframe.
- Cashback funds are subject to their own wagering conditions.
- VIP tier changes are at the discretion of e2bte and may be reviewed at any time.
Gaming Code of Conduct
All users must follow these rules to ensure fair play.
6.1 Permitted Activities
- Every game must be played in accordance with the rules set by e2bte.
- Bet amounts must be kept within the specified limits.
- Play responsibly and maintain composure whether winning or losing.
6.2 Prohibited Activities
- Using any kind of bot, automated software, or hacking tools is strictly prohibited.
- Exploiting any technical error in the system to gain an unfair advantage is prohibited.
- Claiming bonuses multiple times using multiple accounts is strictly prohibited.
- Stealing or using another user's account information is prohibited.
- Money laundering or any other illegal financial activity is prohibited.
6.3 Consequences of Violations
If any of the above prohibited activities are proven, e2bte reserves the right to permanently close the relevant account, forfeit bonuses, and take any necessary legal action.
Copyright and Intellectual Property
All content and design on the e2bte platform is protected.
All content on the e2bte platform — logos, brand names, graphics, text, software, databases, and other elements — is the intellectual property of e2bte or its associated licensors.
- Users may not copy, republish, or distribute any content without e2bte's prior written permission.
- Attempting to reverse-engineer the e2bte platform or expose its source code is prohibited.
- Game software is provided under the license of the respective game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others.
Privacy and Data Protection
Your personal information is safe and confidential with us.
e2bte is committed to protecting users' personal information. We use SSL encryption to keep all data transmissions secure. To learn more about how personal information is used, please read our Privacy Policy.
8.1 Purpose of Data Collection
- To verify identity and ensure account security.
- To process financial transactions and prevent fraud.
- To improve user experience and provide customer support.
- To comply with legal obligations.
8.2 Sharing Information with Third Parties
e2bte never sells users' personal information. However, necessary information may be shared with payment processors (such as bKash, Nagad, Rocket, Upay) and relevant legal authorities.
Responsible Gaming Commitment
e2bte places the highest priority on players' wellbeing and financial safety.
Online gaming should be enjoyable entertainment — not a source of financial stress. e2bte believes that responsible gaming is the foundation of a healthy experience.
9.1 Self-Restriction Features
- Users can set their own deposit limits and session time limits.
- If needed, the account can be temporarily suspended for a specified period.
- A request to permanently close the account can also be made.
9.2 Protection of Minors
If it is detected that an account is being used by anyone under the age of 21, e2bte will immediately close that account. Parents and guardians are advised to maintain appropriate controls over their children's devices and internet access.
To learn more about responsible gaming, please visit our Responsible Gaming page.
Limitation of Liability
The scope of e2bte platform's liability and its exceptions.
- The e2bte platform is provided on an "as-is" basis. While efforts are made to ensure the highest standards, uninterrupted service cannot be guaranteed.
- e2bte is not liable for any loss caused by technical faults, network disruptions, or third parties.
- e2bte is not responsible for issues arising from the user's own device or internet connection.
- Game outcomes are determined by a Random Number Generator (RNG), which is fair and impartial. There is no human intervention in the results.
- Any financial loss resulting from losing a bet is entirely the user's own responsibility.
Changes to Terms & Conditions and Account Termination
e2bte reserves the right to update these terms and conditions at any time.
11.1 Right to Make Changes
e2bte reserves the right to update, change, or amend these rules and terms and conditions at any time. Users will be notified of significant changes via their registered mobile number or email.
Continued use of the platform after changes are made will be considered as your acceptance of the new terms and conditions.
11.2 Reasons for Account Closure
- Serious violation of the terms and conditions.
- Fraud, misrepresentation of information, or illegal activity.
- At the user's own request.
- If the account remains inactive for an extended period.
11.3 Consequences of Account Closure
Upon account closure, the opportunity to withdraw any valid balance (subject to fulfillment of all wagering conditions) will be provided, however bonus balance will be forfeited.
Contact & Dispute Resolution
If you have any complaints or issues, please contact us directly.
12.1 Support Channels
The e2bte support team is available at your service seven days a week, twenty-four hours a day. You can reach us in either Bengali or English:
- Live Chat: Instant support through the platform
- Email: [email protected]
12.2 Complaint Process
If you have a complaint, please contact our support team first. Providing a description of the issue, the relevant date and time, and any applicable screenshots will help resolve the matter faster.
12.3 Applicable Law
These terms and conditions have been prepared in accordance with applicable international e-commerce and online gaming regulations. Any disputes will be resolved through negotiation.
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